"You guys rock! The parts you sent me saved $100+, I didn't have to buy a whole new replacement circulator pump for my spa heater! The parts fit perfectly, installation was a snap. I'll be in soaking tonight! I'm one very happy camper. Thanks again! " –Ron - Nampa, ID

"I Just want to say "thanks" for the repair of my Leisure Bay circuit board. My hot tub is working just fine now. I was told by a local brick & mortar on Long Island, NY, that the cost to fixed my hot tub would be about $1000 since the circuit board could not be fixed or replaced. You did it for $145. So glad to find someone that knows what they are doing!!". –Joan - Hicksville, NY

"I wanted to express my appreciation about David’s help with my Cal Spa. I was experiencing a problem with run-on filter pump and heater. I purchased a replacement board. After installing the new board the pump and heater returned to normal operation, but I lost the high pump function of the jets and air. I e-mailed and received the response from David within the same day. Yesterday I had taken off work and phoned David. He walked me through a couple diagnostic steps and then asked if I had positioned the white wires on the new board the same as the old board. I mentioned no because there was no instructions pointing that out. Once the wires were positioned, everything is back to normal. I am a Tech. Svc. manager for a safe company in California and am very aware of customer service importance. David was courteous, congenial, and right to the point of how to resolve the issue. He saved me from contracting a service person to come out to resolve such a simple issue. Thanks for the great service!". –Jim - Moreno Valley, CA

"I just want to let you know how much I appreciate the great customer service you provided. Not only did you get me the best price on the new control pack for my spa. You walked me through setting up the board correctly, put up with my numerous questions and helped me get everything installed. I will recommend you and your company to anyone I know that needs any type of spa repair.". –Tom - Trabuco Canyon, CA

"I searched all over the internet to find parts for my blue ridge spa, just about gave up and was going to spend 400.00 on a new pump, read a forum on line, someone recommended you guys, I found all the rebuild parts for 70.00, got all the parts in five days, everything was exact replacement parts, fit was perfect, no leaks , just wanted to say thanks for the great service". –Mike - Boron, CA

"Thank you again. Please feel free to post the following on your web page. I wanted to thank you for the outstanding help you provided me with my spa problem. In today's age customer service has been non existent in many companies but yours seems to be an exception. You may be certain that I will let my friends know and any spa part needed will be purchased from your company ! Thank you again A TRULY SATISFIED CUSTOMER . " –Michael - Mt Carroll , IL

"I just wanted you to know my hot tub is up and running with no problems. I'm glad I came across your company's web site for board repair. You guys saved me half the cost of a new board." –Gearld - Lasalle , MI

"Just wanted to let you know that my spa jet arrived safely to NH. As a first time customer, I was very pleased with my purchase and impressed with the vast inventory that Spa Care offers. Your inventory is one of the main reasons that I purchased from you. I will certainly be ordering from you in the future and thanks for making my first time buying experience a pleasure. " –John - Bedford, NH

"Thank you for your recent coaching, in repairing my hot tub - Your advice on the motor, the seals, and your patient guidance has resulted in 'this old hot tub' being fully functional and the best shape it’s been in years." –John - Alexandria, KY

"To David Pratt, our heartfelt thanks for all your help. This is good customer service which too few companies know today" –Bill - Moah, UT

"YIPPEE!!!!!! IT WORKS!!! opened the unions and heard the air seep out. turned back on and started immediately. temp is slowly rising and up to 70. Again, I want to say a BIG THANK YOU for your help. I can't hardly believe the tech wanted me to take out the circuit board and send back.....oh well." –Dan - Fresno, CA

"Other than the mysterious ozone connector issue that apparently was never connected in the first place, all of your work with the circuit board, heater element and relays is working GREAT! I am very happy with your work and the value of the service. You certainly saved me $1000s of dollars from what the original hot tub technician quoted me. Thanks again! I will definitely be doing business with you again in the future!" –Brad - Newark, NY

"I just wanted to say thank you so much for fixing my circuit board. I’m very impressed and thankful, it’s all installed and working properly most important getting hot. I wanted to leave a review but couldn’t find a place to. Thank you again. Other spa places said that you "cannot fix a burnt circuit board" Obviously you can and proved them wrong. I did a lot of research and there is no other place that I have found that does what you do!. Can’t thank you enough" –Camie - *******, KY

"Thank you so much, the customer service I have received from your company has been better than outstanding! I will recommend you guys to all my friends and co-workers. I spoke with you the other day about the spa controller I had purchased from you I was shocked you were actually willing to help me over the phone, I had always thought that type of customer service was non-existent any more. I did end up getting the heater to work by adjusting the pressure switch and everything is working great!! I am looking forward to working with you on future items for my spa." –Jason - Vicksburg MI

"I just wanted to thank you - especially David Pratt, for all of your help rebuilding my hot tub. I ordered a circuit board, pressure switch and heater for a very old hot tub that someone gave me. There were no markings on any of the original parts, but David was able to determine what I needed. Your prices were what drove my initial purchase decision as most of your competitors online wanted much more for the parts. Being completely ignorant as to how these things work, I installed them and asked many questions along the way which resulted in almost immediate responses that helped me immensely. After all of the parts were installed, the tub was still not heating and David took the time to accurately diagnose the issue which was accurate and easy to fix. I saved hundreds of dollars not ordering from a retailer in my area and even more not having to pay a repairman. " –Ed - North Ridgeville, OH

" I just wanted to give you a big THANK YOU!!! Not only did you fix our hot tub, but you saved me from having to spending 600-900.00 to that repairman that took advantage of me and charged me 235.00 for a heating element that you told me cost only 15.00. I will always order from you from now on. You were honest with me and helped us to figure out how to replace the old one with the new. I would love to let your boss know how much you have helped me. Please send me their contact info, so I can send this to them. " – Sabrina - Bluff City, TN

"I contacted you in late October and told you that my hot tub pump was cutting on and off every 3 - 4 minutes, but the heater was not running during that time. However, the heater was working and the hot tub was heating. I contacted several people about this matter and no one had a definitive suggestion about what to do. I had a service tech check out the tub on site and he didn't know what to do. Recommendations ranged from changing the circuit board, to changing the control switch, to replacing the wiring , changing the filter and changing the sensor assembly. You suggested replacing the Sensor Assembly. I did. It worked. You were right. Thanks" –Dale - Fayetteville, AR

"I can't thank you enough for the outstanding customer service you provided. You had me troubleshoot my spa problems in about 10 minutes and with your guidance I was able to successfully replace my heating element and circuit board!! I'm sure not a big deal for you but we haven't had our hot tub for months and you saved us about $300.00 as quoted from our repair person!!!! That's a big deal to me. I hope there is someone you can forward this email to so that your outstanding service is recognized. You've given me the confidence to repair my hot tub on my own from now on and gained me as a happy customer" –John - Monmouth, OR

"I'd like you to know there are only a few folks I deal with on the phone and/or email who measure up to you especially and Spa Care in general. The level of service and overall competence are outstanding. I'm retired and have some rudimentary skills with "stuff" and your help has made this job a true pleasure. Thanks again, and IF you do ever want a letter of appreciation, keep my email address pasted on a wall somewhere. " –Dan - Sydney, OH

"I went back out and sure enough the white wire was hooked to the terminal strip and not the breaker. You had to look very close to see that the pigtail was actually below the terminal that the white from the tub was to be hooked to. It was an easy mistake because it looked that if you hooked on that terminal that it was the same as hooking to the terminal block. Upon looking real close the lug was not being used so we put the white from the tub on it and we are working. This is a Cutler Hammer breaker and it is right above the coiled wire. On the square D it appears to be totally away from the other white. We would have never found this without your help. There is no doubt who we will buy from if the need arises. Thank you again for your assistance! " – Dale - Chester Springs, PA

"I just wanted to say that I believe that you are an incredible asset to your company. I told my wife that the one I thing I liked the most about dealing with you is that you talk directly to me, not over my head and you put everything in layman's terms. I completely understood everything you said by email and phone.I will refer people as much as I can to you guy's. You are not doubt a top notch company." – Ben - Holton, KS

"I had asked if you could overnight the part to us and you were kind enough to give me other options like go to a fish store to buy the part. Reluctantly, after speaking with a few spa people here in Houston that were clueless and driving for two hours, I took your advice and unbelievably I found what I needed at our local pet store. As always your store and your expertise have paid off for us. Since we purchased the spa last May your website has had everything we have needed and you have always been very knowledgeable and professional. Whenever we needed a part the Morgan dealers would tell us that we would not find an old part anywhere. Rest assured, you always came through. I just wanted to thank you so much for your help! Your website is a definite bookmark for us and we have referred it to our friends. " – Monica - Houston, TX

"Your Company is very knowledge and helpful to those you need just that little question answer and can't seem to find it anywhere else. I plan on using your company again and again, and will highly recommend you to anyone else I know of that has any spa issues." – Darin - Miami, FL

"Thank you for your recent coaching, in repairing my hot tub - Your advice on the motor, the seals, and your patient guidance has resulted in 'this old hot tub' being fully functional and the best shape it’s been in years." –John - Alexandria, KY

"I received my part yesterday and it is the correct one, thank you very much! I had gone to the local store that sells tubs just like mine, but they did not have parts and the person I talked to had no ideas about how to get them. Even though I was only interested in a $10 part, you took the time to make sure I got the correct one, and sent it to me right away. I really appreciate your excellent service." – Rob - Franklin, OK

"I received my part today -- Thank you for your quick attention and response, I will remain a customer and will continue to tell others about your web site and service. I was given a hot tub by a friend of mine who said it had a leak and he couldn't fix it "just get it out of here"!!. By finding your web site I was able to find the parts I needed and now I am a hot tub user. Thank you again for your service." – Dan - Fairfax, VA

"I just wanted to drop a quick note in ref. to one of your salesman. I had the pleasure of doing business with a gentleman named “David”. He was one of the most courteous salesman I have ever dealt with in any purchase. Because of his patience, knowledge and genuine interest in the customer, I was able to find a Aqua Flo pump with motor to replace my leaking Hayward system. I will not hesitate to recommend your company to all my friends and associates for all their spa and hot tub needs. Thank you again. Sincerely," – Stephen - Lousiville, KY

"Thank You for your advice it was much appreciated, I would also like to thank you for being the only place to actually get back to me with a response . I went thru a dozen or more web pages, only finding a small few of those that were "people friendly" and then I found yours . By far the easiest to navigate thru ,no headaches and I found just what I needed and more with ease . Well I thought you might like to know that keep up the good work. " – Tom - Memphis, TN

"Gosh, you are amazing - the instant service you have that brought our hot tub motor in just 2 days was wonderful. It is up and running again. Thanks" –Rick - Sioux Falls, SD

"AT LAST, A web site with real Hot Tub help! A site that goes well beyond referring me to the local dealer. Great prices and great on-line help. I found the info I needed on your page without even requesting technical advice." – Scott - Little Rock, AR

"I have just located your website and am very impressed. I have been very frustrated until now finding parts and advice, and the prices in the local stores and suppliers, when I can find the parts, is much higher. Your trouble shooting section is excellent, and your parts ordering system with advice and illustrations of parts, is fantastic. You are at the top of the spa parts world!" – Peter - Arvada, CO

"Just wanted whoever is in charge there to know I have been dealing with one of your customer reps named David. He has been very informative and helpful. I have been e-mailing him back and forth the past few days with a problem and he has answered me with each time with a straightforward and informative answer. Just wanted you to know what a credit he is to your company!!!!!" – Michael - Oregon, OH

"Just wanted to drop you a note to thank you once again. You really know how to treat a customer and you went above and beyond on this one! ." –Verlon - Grand Rapids, MI

"Thanks for the advice. I had the connections backward but have switched them and everything now works fine. I've never dealt with a company that has better service than yours. Thanks again." –Tom - Addison, PA

"I just opened the lid on my tub to a fat waft of steam! My spanking new control panel reads 88º and counting - and it was -10º outside last night! I can't thank you enough for all of your help and great advice. Your filter solution and suggestions for new controls ultimately saved me a LOT of money. And they work great. In fact, the guy that gave me the spa when it was broken saw it for the first time today. He's so jealous he said he wants it back!" – Bob - Monticello, MN

"Guys I must say that I'm impressed!!!!! I have spent most of the summer trying to figure out why my Spa would not work. I have also talked to all the local experts who wanted a fee to come and troubleshoot or it was not what they sold.( I have a Leisure Bay). I was at the point of saying it was time to send it to spa heaven and, then while surfing the web on an entirely different issue I stumble upon you guys. In the space of a few seconds I knew my problem. I have printed your troubleshooting guide and placed it in my major appliance repair book. I've also bookmarked your site." – Fred - Columbus, GA

"What a Web site!!! Thank you! Thank you!! I had a leak with my spa, between the motor and pump. Not knowing how serious it was or not, I called my local Sundance retailer. I was instantly told it would cost between $500.00 to $700.00!! Without even asking my model number first. Of course I was surprised, hoping it would just need a new gasket or something. At the same time being told, yea, you usually need to replace the motor too because it's almost impossible to get the pump apart from the motor. Since I have never worked on one before, I didn't really believe it, but maybe they were right. I found your web site with Google search engine and found quite the opposite! Not only do you have the parts, easy to see diagrams, and easy ordering menus, but you have DIRECTIONS on how it should be fixed!!!! I ordered the part for $24.00 and got it the next day!!! I have never been so happy with a web site and I wanted you to know. Of course I'm recommending you to everyone I know who has a hot tub, and I'm sending a letter about my simple problem Keep up the good work!! Thanks again!!!" –Jeremy - Stowe, VT

"I just want to say what a great web site and company this is to deal with.The parts catalog is excellent and easy to find parts in." – Sid - Billings, MT

"Thank you for your help in fixing our spa. The thermostat fixed it. You have been a great help, I just wanted you to know how much I appreciate you helping me troubleshoot the problem, and fix it." – Judy- Lewisburg, WV

"Just a word of thanks for the support, and replacement parts your group supplied last week. The parts were a dead match, and along with the verbal coaching, and support you provided I was able to do my repairs in relatively little time. The repairs were also completed correct the first time. Thanks again for the help!" –John - McComb, MI

"I was having a hard time finding a replacement thermostat for my hot tub. I decided to search the internet and found your site. It is very user friendly. I was able to find the part easily, I ordered it online, and it was delivered in less than a week. Your site is one of the easiest and most helpful of any type site to use." – Phillip - Phoenix, AZ

"This has to be THE BEST site around for help, parts, and info. on spas.....Thanks a million......" –Jeff - Jonestown, TX

"I want to thank you profusely for the help you have given me. There has been nothing but a positive experience in business with you." –Jim - Greely, CO

"You hit it right on the money. I tightened the jets and all seems good. Thanks for the excellent advice. I really appreciate the help from someone who really seems to know his trade well. Thanks again." – Clancy - Bayville, NJ

"I would like to thank you for your help in finding my parts, and it is a great pleasure to know if I ever have any other problems I know who to call. Again thank you" –Maggie - Bangor, ME

"I want to thank you for your helpful and efficient service. We recently needed several spa parts. Your staff was excellent in helping us get the parts we needed. We plan to do all future business with your company. Thanks again" –Geronimo - Albuquerque, NM

"Just wanted to thank you again for the free advice. I've bookmarked your website on my computer and deleted all the other spa sites I had. You guys are Number One in my book!" –David - Alexandria, KY

" Thanks for the excellent customer service… even though it took a couple shipments to get it right. I do appreciate the quick response and correction to my order. I received all items and was able to sit in my nice hot spa and relax the last couple nights. All is well in my world… hope it’s well in yours too!" –Mark – Mason City, IA

"David, thanks for your superior help. I have placed my order with your company. You and your company have been the most helpful of companies I have delt with. You will get my return business. " –Doug P. - Ann Arbor, MI

"I want you to know how grateful I am for your patience and perseverance. I hope that you are much appreciated in your life and job. The tub is at 101* which is perfect for me." –Norma - Halfway, OR

Spa Care Center

Owning a hot tub requires you to take good care of it so you can enjoy it for years to come. You will need to find a quality store to purchase your spa chemicals, hot tubs covers and even spa parts you need to make sure your hot tub or spa is running at its best at all times. At the Spa Care Center, we provide everything spa owners need to ensure the proper operation of the spa, as well as all the parts needed to make any repairs that become necessary.

Hot Tubs Parts

The Spa Care Center specializes in carrying a variety of spa parts to ensure spa owners can make their own repairs. We offer Jacuzzi hot tub parts, Balboa hot tub parts, Gecko spa parts and more to ensure spa owners have any part they need. If you aren’t sure how to complete the repair, our experts will ensure you purchase the right parts and will provide you with advice on how to fix it yourself to save money. Some of our most popular products include Balboa spa controls, Balboa circuit boards and Gecko circuit boards.

Daily Spa Care

To reduce the number of repairs you need to make over the life of your hot tub, we offer the products you need to keep your hot tub running at its best. We offer a full line of hot tub covers to help keep the heat in and the debris out of your hot tub when it’s not in use. We also offer all the spa chemicals you need to keep the water in your hot tub in prime condition so you never need to worry about the quality of your water when you step foot into the spa.